What is your Key Policy?
We require TWO copies of your key to be given in advance of service at our Meet and Greet. If you would like us to pickup your key at any other time, or if you want us to return your key outside of normal service we do charge a $10 Key Drop Off/Pick-up Fee. If you do not provide us with two keys (just one) we will gladly make an additional one for a $10.00 cost added to your first invoice.
We do accept garage codes but not as the only way of entrance into the home. In our years of experience garage codes fail, loss power and we have to ensure we can reach your pets.